Building a Better Future Together
At Advancer, we do business with the interests of our customers, employees, suppliers, investors and communities at heart.
We aim to drive growth sustainably so that we can create a brighter future for all our stakeholders. Therefore, while continuing to build a business with profitable growth, we also operate with the highest standards of corporate governance and our environmental and social consequences always in mind.
Sustainability Approach
Our business impacts different stakeholder groups, including our customers, suppliers, employees, investors, communities and the government and regulators.
We strive to understand their concerns and expectations through various ongoing engagement activities and communication platforms.
With feedback from our external and internal stakeholders, we have identified the sustainability issues that matter to them the most. We believe that as we continue to evaluate and address their needs, we will build a trusted business that thrives and creates sustainable value for our stakeholders.
Focus Areas
Economic Performance
- We take a prudent approach to capital and risk management to strengthen our financial performance.
- Proactively identify and mitigate financial and operational risks.
- Subject financial accounts to both internal and external audits.
- Regularly review performance against relevant benchmarks to ensure sustained growth.
Certification & Regulatory Compliance
- We are committed to excellence through maintaining certifications and regulatory compliance.
- Actively pursue certifications and conduct regular audits to adhere to evolving industry standards.
- Streamline operations, enhance efficiency, and strengthen client trust and market competitiveness.
- Minimise risks, avoid potential fines, and safeguard operational continuity.
- Enable innovative and sustainable solutions that benefit clients and the environment.
Training and Education
- We believe in nurturing a future-ready workforce with up-to-date skills and knowledge.
- We give all new employees on-the-job training under the supervision of experienced employees.
- We monitor our employees’ training needs and progress regularly so that they can plan their professional development accordingly.
Employment
- Our employees are our most valuable asset. We believe in attracting talents and nurturing them to foster a motivated workforce who will be the best ambassadors to our stakeholders.
- We continue to hire a diversity of employees and regularly review our policies for more inclusivity and gender equality.
- We have put policies and practices in place to ensure transparency and fairness for our employees.
Customer Privacy
- We place high emphasis on the safety and privacy of our customers’ data.
- We strictly observe all local laws and internal regulations for personal data protection.
- Our information security policies and practices ensure that our customers’ data are handled and stored confidentially.
- We expect all operational managers to implement the Group’s personal data protection act (PDPA) policy and monitor compliance.
- We consistently update our PDPA policy according to new requirements and business developments. We aim to achieve zero complaints and PDPA breaches at all times.